This Cookies Policy explains how Vpower Casino uses cookies and similar technologies when you visit our website from Australia or elsewhere. It is written to help you understand what these technologies do, why they are used, and what choices you can make about them.
Our services are intended for users aged 18+ and may include features such as account login, responsible gambling tools, and cashier functions (including a minimum deposit of A$20). Cookies support these features by enabling core site functionality, improving performance, and remembering your preferences.
What Cookies Are
Cookies are small text files stored on your device (for example, your computer, smartphone, or tablet) when you visit a website. A cookie allows the site to recognise your device and store certain information about your browsing session or preferences.
Cookies can be “session” cookies, which expire when you close your browser, or “persistent” cookies, which remain for a set period or until you delete them. Similar technologies may also be used, such as local storage, software development kits (in apps), or pixels. In this policy, the term “cookies” covers these technologies where they serve a comparable purpose.
Types of Cookies
Vpower Casino uses different categories of cookies depending on the feature being provided. Some cookies are set by us (first-party cookies), while others are set by third parties whose tools are integrated into the site (third-party cookies).
- Essential cookies: required for core site operations, security, and account features.
- Performance cookies: help us understand how the site is used and where it can be improved.
- Functional cookies: remember choices you make to provide a more consistent experience.
- Marketing cookies: support advertising, frequency control, and measurement of campaigns.
Not all cookies are used on every page. The combination can vary depending on the pages you visit, the device you use, and whether you are logged in.
Essential Cookies
Essential cookies are necessary to provide the website and its key features. Without them, some services you request cannot be delivered reliably. These cookies generally do not exist to advertise to you; they exist to make the site work.
Examples of what essential cookies may be used for at Vpower Casino include:
- Keeping you signed in as you move between pages, and maintaining your session.
- Enabling secure access to account areas, including identity and fraud-prevention checks where applicable.
- Protecting the site and users from malicious activity (for example, detecting abnormal traffic patterns).
- Remembering critical settings related to safety, such as your cookie preferences or similar consent controls.
- Supporting the cashier journey so pages load correctly and actions are processed in the right order.
Because these cookies are fundamental to site operation, blocking them may prevent you from using the site or completing essential actions.
Performance Cookies
Performance cookies help us understand how visitors interact with the website. They provide aggregated insights, such as which pages are visited most often, how users navigate between pages, and whether errors occur. These insights help Vpower Casino maintain stability and improve the overall experience.
What performance cookies may measure
- Page load times and responsiveness on different devices and browsers.
- How users move through key flows (for example, registration, login, and navigation to games).
- General usage patterns, such as the number of visits and approximate location at a regional level.
- Technical errors and failed requests that may affect user experience.
Performance cookies are designed to help us improve the service. They are not intended to store information like passwords or full payment details.
Functional Cookies
Functional cookies allow the site to remember your choices and provide more personalised features. They can make your experience smoother by reducing the need to re-enter preferences each time you return.
Functional cookies at Vpower Casino may be used to:
- Remember language, display, and layout preferences where available.
- Save selected filters or view options in areas such as game browsing.
- Maintain preference settings related to gameplay presentation or interface behaviour.
- Support features that you actively choose to use, such as keeping certain settings consistent across sessions.
If you disable functional cookies, some customisation may be lost, but the site may still be usable depending on which other cookies are permitted.
Marketing Cookies
Marketing cookies are used to support advertising and promotional communications. They may be set by Vpower Casino or by third-party partners to help deliver more relevant advertising, limit how often you see the same ad, and measure the effectiveness of marketing campaigns.
How marketing cookies can be used
- Tracking whether a user arrived from a specific advertisement or affiliate link.
- Measuring campaign performance, such as sign-ups or visits attributed to an ad.
- Helping manage advertising frequency so the same message is not shown repeatedly.
- Supporting retargeting based on browsing behaviour, subject to your device and browser settings.
Marketing cookies do not guarantee you will see fewer advertisements; rather, they help tailor and measure advertising activities. If you prefer not to receive tailored advertising, you can manage cookies as described below.
Managing Cookies
You can control cookies in several ways. The most effective approach depends on the device and browser you use. Please note that restricting cookies may affect site functionality, including features that require you to be logged in.
Browser and device controls
- You can block or delete cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, and set rules for future cookies.
- Some browsers offer “private” or “incognito” modes, which generally limit persistent cookies stored after you close the session.
- On mobile devices, you may also have system-level controls that affect how advertising identifiers and tracking technologies operate.
Helpful resources
- Google Chrome: clear, enable, and manage cookies
- Mozilla Firefox: clear cookies and site data
- Apple Safari: manage cookies
- Microsoft Edge: delete and manage cookies
Where Vpower Casino provides a cookie banner or settings tool, you may be able to adjust non-essential cookies from within the site. If you change your choices, you may need to refresh the page or revisit settings for the changes to take effect.
If you require assistance understanding cookie controls, you can contact our support team at [email protected].
Third-Party Cookies
Some cookies may be set by third parties when you interact with our site. This can happen because we use third-party services to deliver content, measure performance, prevent fraud, process transactions, or run advertising and affiliate programmes.
Third-party cookies are governed by the third party’s own policies and settings. Vpower Casino does not control how third parties use their cookies, but we aim to integrate reputable providers and use configurations that support user choice where practicable.
Common third-party scenarios
- Analytics providers that help us understand site usage and troubleshoot performance issues.
- Advertising and affiliate platforms that attribute referrals and measure campaign results.
- Security and anti-fraud services that help identify suspicious behaviour and protect accounts.
- Embedded content or tools that may set cookies when you interact with them.
To manage third-party cookies, you can use your browser controls or review the settings available from the relevant third party. If you disable certain third-party cookies, some features, content, or promotional attribution may not work as intended.
Policy Updates
Vpower Casino may update this Cookies Policy from time to time to reflect changes in technology, our site features, or our operational practices. When we make changes, we will post the updated policy on this page with the revised wording.
We encourage you to review this policy periodically so you remain informed about how cookies are used and what options are available to you. Continued use of the site after an update means you have had an opportunity to review the revised policy and manage your preferences through available controls.
